Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how 3XR Supply collects, uses, discloses, and protects personal information when you visit 3xrsupply.com, place an order, contact us, subscribe to marketing communications, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with 3XR Supply, we may collect:

Contact Information

This may include your name, email address, telephone number, billing address, shipping address, and other contact details.

Order and Account Information

This may include the products you purchase, order history, returns, refunds, account information, and communications regarding your order.

Payment Information

Payment information is processed through Shopify, payment processors, and financial institutions. 3XR Supply does not directly store complete credit-card numbers.

Website and Device Information

When you use our website, we and our service providers may automatically collect information such as:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Referring website

• Shopping-cart activity

• Approximate location

• Cookie and tracking information

• Interactions with advertisements or marketing messages

Communications

We collect information you provide when contacting customer service, submitting a contact form, requesting a return, entering a promotion, or communicating with us in another way.

How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments, returns, refunds, and replacements

• Provide customer service

• Communicate about orders and account activity

• Maintain and improve our website and services

• Personalize the shopping experience

• Send promotional emails when permitted

• Measure marketing and advertising performance

• Detect fraud, abuse, security threats, and prohibited activity

• Maintain business and transaction records

• Comply with applicable laws and legal obligations

• Enforce our policies and protect our legal rights

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Transactional emails concerning an order or account may still be sent when necessary.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide the ecommerce platform, checkout, payment, security, analytics, personalization, and related services used by our store.

Shopify may process information based on your interactions with 3XR Supply, other Shopify merchants, and Shopify services.

For more information, review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy

How We Disclose Personal Information

We may disclose personal information to companies that help us operate our business, including:

• Shopify

• Payment processors and financial institutions

• Shipping carriers and fulfillment providers

• Website hosting and technical-service providers

• Customer-service providers

• Email and marketing platforms

• Analytics and advertising providers

• Fraud-prevention and security providers

• Accountants, attorneys, insurers, and professional advisers

These companies may process personal information only as needed to provide their services or as otherwise permitted by law.

We may also disclose information:

• To comply with a subpoena, court order, legal process, or government request

• To investigate fraud, security incidents, or unlawful activity

• To protect 3XR Supply, our customers, or others

• During a merger, financing, sale, reorganization, or transfer involving all or part of the business

• With your direction or consent

Cookies and Tracking Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning

• Remember shopping-cart and account preferences

• Understand website traffic and performance

• Prevent fraud

• Personalize content

• Measure advertisements

• Support marketing and targeted advertising

You can manage certain cookie preferences through the cookie banner or privacy controls available on our website. Browser settings may also allow you to block or delete cookies, although doing so may prevent some website features from working correctly.

Targeted Advertising and Data Sharing

We may use advertising and analytics services that process information about website activity. Under certain state privacy laws, some advertising-related disclosures may be considered the “sale” or “sharing” of personal information or the use of information for targeted advertising.

Where required, you may exercise an opt-out right through the Do Not Sell or Share My Personal Information link or other privacy controls displayed on our website.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain transaction and business records

• Meet accounting, tax, and legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Receive a portable copy of certain information

• Opt out of targeted advertising

• Opt out of certain sales or sharing of information

• Withdraw consent where processing is based on consent

• Appeal the denial of a privacy request

• Receive equal service without unlawful discrimination for exercising a privacy right

Some rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact:

3XRSupply@3xrsupply.com

Please include enough information for us to identify your records and understand the request. Do not send passwords, complete payment-card numbers, or other unnecessary sensitive information.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact us if you believe a child has provided personal information so that we can review and delete it where appropriate.

External Websites

Our website may contain links to websites operated by other companies. We are not responsible for their privacy, security, or content practices. Review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy as our business, website, technology, or legal obligations change.

The updated version will be posted on this page with a revised “Last updated” date. When required by law, we will provide additional notice of material changes.

Contact Us

For questions or privacy requests, contact:

3XR Supply
Email: 3XRSupply@3xrsupply.com
Mailing address: N/A